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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike N

Mike N

November 11, 2024

5  out of  5
rating by Mike N
"I recently switched over to State Farm. My experience has been hassle free. Very professional, polite and friendly. Any questions that I had, were answered. Stephanie and Guadalupe are awesome to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Thomas

November 11, 2024

5  out of  5
rating by Linda Thomas
"Wonderful that customer service is needed all over the world"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Heather Obiala

October 21, 2024

5  out of  5
rating by Heather Obiala
"Might be the best customer service that I have ever received. Ever. When Marie says she will get back to you, she actually does! Highly recommend Nick Fellers for your insurance needs, you won’t be disappointed!!"
We responded:
"WOW, this review is AWESOME to see!!! Thank you so much for taking the time to share your experience with Marie & our Agency, Heather! As a team, we are always talking about our agency's customer experience & how to make sure it's the best in the business. Reviews like this shows we are on the right path! Looking forward to working with you and your family for years to come! "
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Tim Murphey

October 7, 2024

5  out of  5
rating by Tim Murphey
"The transaction was very user friendly and Caroline was a great help with all.of my questions I had and above all it was going to save us nearly $600 a year just in home and auto insurance."
We responded:
"Thank you for taking the time to leave us a review, Tim! Very happy to hear Caroline was able to help you with all of your questions & also with saving you $600/year on your home & auto insurance! We're happy to welcome you and your family to team State Farm!"
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Ana Saldana

September 28, 2024

5  out of  5
rating by Ana Saldana
"I had a great experience switching over with the help of Marie! Marie was always available, shared good information and was patient through it all. I had to change days and times to connect and she will always understand and help. Getting quotes can seem overwhelming but Marie did not make it stressful and was very attentive to my needs. Highly recommend connecting with Marie for your future insurance needs."
We responded:
"Thank you for sharing your experience with our Agency, Ana! We are thrilled to hear Marie made the process seamless for you! We are lucky to have her on our team! We look forward to working with you & your family for your insurance needs for years to come! "
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Tim Cash

August 23, 2024

5  out of  5
rating by Tim Cash
"Very easy to switch and save, they cut my car insurance in less than half. That was with adding a life insurance policy. I'm glad I swirched!"
We responded:
"Thanks for sharing your experience with our agency, Tim! Happy to hear we were able to cut your car insurance premium in half, while getting you more value with adding a life insurance policy! We appreciate your business & we look forward to working with you for years to come! "
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Schawna Boykin

August 5, 2024

5  out of  5
rating by Schawna Boykin
"On phone conversation to inquire about auto insurance was very meaningful and pleasant i even got renters insurance as well thank you…."
We responded:
"Thanks for the five-star review, Schawna! Glad we were able to help you out with your auto insurance and your renters insurance! Welcome to the State Farm family! "
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Adel Almanasrah

August 5, 2024

5  out of  5
rating by Adel Almanasrah
"Great customer service"
We responded:
"LOVE SEEING THIS!! Thanks for sharing your experience with our office, Adel! We pride ourselves on the customer experience at our agency, so seeing reviews like this means we're doing a good job! We look forward to working with you for years to come! "
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Julie Rotondi

July 31, 2024

5  out of  5
rating by Julie Rotondi
"I had such an excellent experience from the start with this agency. Marie was especially helpful and was sure to walk me through the process of switching my insurance companies with ease while saving me money. I was very nervous about this process and what to do and she made it all so easy! I am very thankful and would recommend Marie and this agency to anyone looking into new insurance. Thank you!"
We responded:
"THANK YOU for the GREAT review, Julie!! So happy to hear Marie was able to help you throughout the process of switching to State Farm & we were able to save you money along the way! We're thankful for you as a customer & we look forward to working with you for many years to come! Welcome to the State Farm family!! "
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Nick Fredrickson

July 24, 2024

5  out of  5
rating by Nick Fredrickson
"Marie was great to work with. Not only were you able to beat my existing rates and coverage, but also extremely patient and helpful as I sorted through numerous competitive quotes. Thank you!"
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Stanley Lawrence

July 19, 2024

5  out of  5
rating by Stanley Lawrence
"Stephanie has been amazing. She is persist but very professional and patient. She explained all of the cost associated with my coverage for home and auto, she allowed me to vent about the cost of insurance in general and ultimately went line by line and helped me save so that I was able to cancel my current coverage and get a new start with state farm. Thank you for everything, every little bit counts!"
We responded:
"Thank you for the review, Stanley! We are thrilled to hear about your experience with our Agency & that Stephanie was able to help you make an informed decision for your home & auto insurance needs. We agree, every little bit counts! Thankful for your business & look forward to working with you! "
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Tatiana Arias

July 19, 2024

5  out of  5
rating by Tatiana Arias
"Guadalupe was a great help when trying to add on a new policy! She was quick and informative with everything!!"
We responded:
"Thanks for the five-star review, Tatiana! Very happy to hear Guadalupe was quick to help you with adding on a new policy to your insurance portfolio! We appreciate your business! "
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Cara Winslow

July 18, 2024

5  out of  5
rating by Cara Winslow
"I loved working with Marie at State Farm - Manhattan! She was super helpful, responsive, and intentional to ask about me as a person instead of only focusing on the business transaction. I would recommend working with this State Farm agent!"
We responded:
"Cara, THANK YOU so much for sharing your experience with our agency! Marie is a rockstar & we are lucky to have her on our team! Very glad to hear about your positive experience! We look forward to working with you for years to come! "
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Robbie Roberson

July 10, 2024

5  out of  5
rating by Robbie Roberson
"My State Farm Agent was well informed and a delightful experience. She was very knowledgeable, answered all my questions, and listened to all my concerns. She was personable, very easy to talk with, courteous and knowledgeable. I got a great plan, and their roadside assistance tow company eliminated all the stress and hassle of needing a tow."
We responded:
"Thanks for sharing your experience with our office, Robbie! Very happy to hear you had all of your questions answered & we were able to assist you with your new insurance plan with State Farm! We appreciate your business! "
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Flwr Chk

July 9, 2024

5  out of  5
rating by Flwr Chk
"Always nice people to work with."
We responded:
"THANK YOU for the five-star review! We appreciate your business & small business partnership over the years! We look forward to continuing to work with you for many years to come! "
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Sevina Newell

June 28, 2024

5  out of  5
rating by Sevina Newell
"I have the utmost thankfulness & respect for Guadalupe, she’s a friendly and kind reliable person. She follows up by returning my calls with the answers I needed. Guadalupe has a wealth of knowledge and is understandably caring in what’s suitable for my family and I. I hope to soon have my auto insurance again, for now I’m pleased with her services rendered for multiple policies with renters and life insurance."
We responded:
"Sevina, THANK YOU for sharing your experience with our office & specifically Guadalupe! We're very lucky to have her on our team! Happy to hear she was able to help you with your Renters & Life Insurance needs - and soon your Auto Insurance needs as well! We appreciate your business! "
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Michelle Brown

June 28, 2024

5  out of  5
rating by Michelle Brown
"Stephanie was extremely helpful and nice during the process of switching our home and auto insurance, along with giving us a great quote!"
We responded:
"Thank you for the five-star review, Michelle! Very happy to hear Stephanie was able to help you switch over your Home and Auto Insurance to State Farm! We're very lucky to have Stephanie on our team, she's GREAT at what she does! We appreciate your business! "
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Valerie Legg

June 13, 2024

5  out of  5
rating by Valerie Legg
"Stephanie was great! Knowledgeable and wonderful follow up and customer service skills. Great experience and I'm saving money!"
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Sherry Williams

June 4, 2024

5  out of  5
rating by Sherry Williams
"State Farm Crete team is very knowledgeable with excellent customer service. I would definitely recommend them for your insurance needs."
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Adelina Corral

May 30, 2024

5  out of  5
rating by Adelina Corral
"Estoy muy contenta de aver es cojido State farm Insuranes y de que me atendiera Guadalupe quien es muy amable"
We responded:
"Gracias por su comentario, Adelina! Le agradecemos que haya escogido a State Farm y estamos de acuerdo - Guadalupe es la mejor!"
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Laura Magallanes

May 30, 2024

5  out of  5
rating by Laura Magallanes
"My experience with this agency was amazing Guadalupe (Lupita) gave us a great deal on our cars and home insurance."
We responded:
"Thanks for taking the time to leave our office a review, Laura! We are happy to hear you had a great experience with our office & that we were able to help you with your car insurance & home insurance needs! We look forward to working with you for many years to come! "
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Corey Hourihan

May 30, 2024

5  out of  5
rating by Corey Hourihan
"Very polite. Helped me save some money on insurance thats always a plus. Appreciate all the good work"
We responded:
"Thanks for the five-star review, Corey! Glad we were able to help you save money on your insurance! Looking forward to doing business with you for years to come! "
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Jennifer Thoms

May 30, 2024

5  out of  5
rating by Jennifer Thoms
"Stephanie and Guadalupe were very helpful and responsive and both have a super friendly attitude and demeanor. Glad to be working with their state farm team!"
We responded:
"Thank you for sharing your experience with our team, Jennifer! Happy we were able to bring you over to team State Farm! We look forward to working with you & your family for years to come! "
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Reanna Miller

May 28, 2024

5  out of  5
rating by Reanna Miller
"I had a wonderful experience with the team in Manhattan. I signed up online but finished up in person! Super friendly and very helpful team! Marie is great!"
We responded:
"Thanks for the great review, Reanna! We appreciate your business & for giving our office the opportunity to work with you! We agree - Marie is the best! "
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HDrew Middleton

May 28, 2024

5  out of  5
rating by HDrew Middleton
"Caroline was very helpful. Had not planned on returning to State Farm, but she did a great job with her presentation."
We responded:
"We're happy to have you back with State Farm, Drew! Happy to hear Caroline was able to help you with bringing your insurance back to Team State Farm! Thanks for sharing your experience with our office! "